Terms of Service

Last updated: 16 June 2026

1. Introduction

Welcome to WeSimplifi (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our website [wesimplifi.co.uk], our consulting and implementation services, and our software products, including the iFrame Studio app available through the HubSpot App Marketplace (together, the “Services”).

By accessing our website, engaging our services, or installing and using our app, you (“you”, “your”, the “Customer” or “User”) agree to be bound by these Terms. If you do not agree, please do not use the Services. If you are entering into these Terms on behalf of a company or other organisation, you confirm that you have authority to bind that organisation.

These Terms should be read together with our Privacy Policy, which explains how we handle personal data.

2. Definitions

• “Consulting Services” means the advisory, RevOps, HubSpot implementation, integration, migration, development and related professional services we provide, as set out in a proposal, statement of work or order.
• “App” or “iFrame Studio” means our software application that allows public web pages and links to be displayed within HubSpot CRM records, using static URLs or URLs drawn dynamically from record properties, together with any updates, documentation and support we provide.
• “Embedded Content” means any third-party web page, form, map, dashboard or other resource that you choose to display through the App.
• “HubSpot” means HubSpot, Inc. and its CRM platform, on which the App operates.
• “Order” means any proposal, statement of work, subscription, marketplace purchase or other agreement under which you obtain the Services.

3. About Us

WeSimplifi is a HubSpot Solutions Partner consultancy based in the United Kingdom. Our registered contact details are set out in Section 16.

4. The Services

4.1 Consulting Services. We provide Consulting Services as described in the applicable Order. The specific scope, deliverables, timelines, fees and responsibilities for each engagement are defined in that Order. Where there is a conflict between these Terms and a signed Order, the Order prevails for that engagement.

4.2 The App. iFrame Studio is provided as software that you install into your own HubSpot account. The App displays Embedded Content that you configure. The features, availability and any subscription tiers of the App are described on its HubSpot App Marketplace listing or in your Order.

4.3 Eligibility. To use the App you must have a valid HubSpot account and the necessary permissions within it. Your use of HubSpot is governed by HubSpot’s own terms, which are separate from these Terms.

5. Accounts and Registration

Where the Services require an account or installation, you are responsible for providing accurate information, for maintaining the confidentiality of any credentials, and for all activity that takes place under your account. You must notify us promptly of any unauthorised use. We are not liable for any loss arising from your failure to keep credentials secure.

6. Acceptable Use

When using the Services, you agree not to:

• Use the Services for any unlawful, fraudulent or harmful purpose.
• Display, transmit or store any Embedded Content or material that is unlawful, infringing, defamatory, obscene, or that violates the rights of any third party.
• Attempt to gain unauthorised access to, interfere with, or disrupt the Services, our systems, or the systems of HubSpot or any other user.
• Reverse engineer, decompile, copy, resell or create derivative works from the App, except to the extent permitted by law.
• Use the Services to embed content that you do not have the right to display, or that breaches the terms of the website or service being embedded.

We may suspend or terminate access if we reasonably believe you are in breach of this section.

7. Embedded Content and Third-Party Services

7.1 Your responsibility. You are solely responsible for the Embedded Content you configure through the App, including ensuring you have all necessary rights, licences and consents to display it, and that doing so complies with applicable laws and the terms of the third-party service.

7.2 No control over third parties. Embedded Content is hosted and controlled by third parties, not by us. We do not monitor, endorse, or take responsibility for the availability, accuracy, security, or content of any third-party page displayed through the App. Any iframe may stop working, change, or refuse to load (for example where a website blocks embedding), and we are not liable for this.

7.3 HubSpot and other platforms. The Services may rely on or interoperate with HubSpot and other third-party platforms and tools. We are not responsible for those platforms, their availability, or any changes they make that affect the Services. Your use of them is subject to their own terms.

8. Fees and Payment

8.1 Consulting Services. Fees, rates and payment terms for Consulting Services are set out in the relevant Order. Unless stated otherwise, invoices are payable within the period specified on the invoice. We may suspend work on overdue accounts after reasonable notice.

8.2 The App. Where the App or a tier of it is provided on a paid or subscription basis, the applicable fees, billing cycle and any free elements are set out on the marketplace listing or in your Order. Subscription fees are, unless stated otherwise, non-refundable for the current billing period. We may change App pricing on reasonable notice, with changes taking effect at your next renewal.

8.3 Taxes. All fees are exclusive of VAT and other applicable taxes unless stated otherwise.

9. Intellectual Property

9.1 Our property. All intellectual property rights in the Services, including the App, our website, our methodologies, documentation, and branding, remain owned by us or our licensors. Subject to these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to use the App for your internal business purposes for the duration of your subscription or engagement.

9.2 Your property. You retain ownership of your own data, content and materials. Where we create deliverables for you under a Consulting engagement, ownership of those deliverables is as set out in the relevant Order.

9.3 Feedback. If you provide feedback or suggestions about the Services, we may use them without obligation or compensation to you.

10. Customer Data and Privacy

Our handling of personal data is described in our Privacy Policy. Where we process personal data on your behalf as part of the Services, we will do so in accordance with applicable data protection law, and the parties will enter into a data processing agreement where required. You are responsible for the lawfulness of any data you provide to us or process through the Services.

11. Confidentiality

Each party may receive confidential information of the other. Each party agrees to keep the other’s confidential information secret, to use it only for the purposes of the Services, and not to disclose it to third parties except to those who need it and are bound by similar obligations, or where disclosure is required by law. This clause does not apply to information that is or becomes public through no fault of the receiving party.

12. Warranties and Disclaimers

12.1 We will provide the Consulting Services with reasonable skill and care.

12.2 Except as expressly stated in these Terms or an Order, and to the fullest extent permitted by law, the Services, including the App, are provided “as is” and “as available”, and we make no warranties of any kind, whether express or implied, including any implied warranties of satisfactory quality, fitness for a particular purpose, or non-infringement.

12.3 We do not warrant that the Services will be uninterrupted, error free, secure, or that they will operate without dependency on third-party platforms such as HubSpot.

13. Limitation of Liability

13.1 Nothing in these Terms limits or excludes either party’s liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law.

13.2 Subject to Section 13.1, we are not liable for any loss of profits, loss of business, loss of revenue, loss or corruption of data, or any indirect or consequential loss, however arising.

13.3 Subject to Section 13.1, our total aggregate liability arising out of or in connection with the Services, whether in contract, tort (including negligence) or otherwise, is limited to the total fees paid by you to us for the relevant Service in the twelve months immediately before the event giving rise to the claim. For the avoidance of doubt, we have no liability for the content, availability or security of any Embedded Content or third-party service.

14. Indemnity

You agree to indemnify and hold us harmless against any claims, losses, damages, liabilities and reasonable costs arising from your breach of these Terms, your misuse of the Services, or any Embedded Content you display through the App, including any claim that such content infringes the rights of a third party or breaches any law.

15. Term, Suspension and Termination

15.1 These Terms apply for as long as you use the Services. A Consulting engagement runs for the term set out in its Order. An App subscription continues until cancelled in accordance with the marketplace listing or your Order.

15.2 Either party may terminate an engagement or subscription for material breach that is not remedied within a reasonable period after written notice.

15.3 You may stop using the App at any time by uninstalling it from your HubSpot account. We may suspend or withdraw the App, or any feature, on reasonable notice, and may suspend access immediately where required for security, legal or technical reasons.

15.4 On termination, the rights granted to you end and you must stop using the relevant Services. Clauses that by their nature should survive termination, including those on intellectual property, confidentiality, liability and governing law, will continue to apply.

16. Changes to the Services and These Terms

We may update the Services and these Terms from time to time to reflect changes in our practices, our products, legal requirements, or the platforms we rely on. We will post the revised version on our website and update the “Last updated” date above. Material changes will be notified where reasonably practicable. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

17. General

17.1 Entire agreement. These Terms, together with any applicable Order and our Privacy Policy, form the entire agreement between us regarding the Services.

17.2 Assignment. You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations to a successor in connection with a reorganisation or sale of our business.

17.3 No waiver. A failure to enforce any provision is not a waiver of our right to do so later.

17.4 Severability. If any provision is found to be unenforceable, the remaining provisions will continue in full force.

17.5 Third parties. A person who is not a party to these Terms has no right to enforce them under the Contracts (Rights of Third Parties) Act 1999.

18. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, save that we may bring proceedings to protect our intellectual property in any appropriate jurisdiction.

19. Contact Us

If you have any questions about these Terms or the Services, please get in touch:

WeSimplifi
Email: willlench@wesimplifi.co.uk